Today the YES website was overwhelmed I guess by many pre-registered users and potential new users . It was difficult logging in to confirm my pre-registration information. YES was apologetic over this on their Facebook page but it is indeed a bad start on day one and poor reflection of their ability to manage it ??
One could have very good hardware but in this mobile internet business, it will be the service and support in software where the users will assess its efficiency. I find it disappointing that a website alone cannot even function on day one . This is really raising a lot of doubts.
I wrote a email to inform them and this is their reply ; which is obviously a standard formatted reply and is as good as a NO reply :
Thank you again for pre-registering your unique Yes ID with 018 number.
We’ re very excited about the launch of our service and we hope that you feel the same.
Due to the overwhelming responses from the hundreds and thousands of pre-registration that we have received, it has taken a much longer time than expected to activate all the accounts in our system. However, we’ re working very hard to fix these problems, so it won’ t be long before you can start using your Yes account. We sincerely apologise for any inconveniences.
In the meantime, visit http://www.yes.my to learn more about our amazing low rates and our device promotions. We’ ve also added new videos on our YouTube channel to help you understand Yes even more.
Finally, thank you for your patience and understanding. Don’t worry, you’ll hear from us as soon as you can start using your Yes account.
For any queries or assistance, please feel free to contact us at firstname.lastname@example.org.
Always at your service,
Anyway these are the devices updates ( prices/ rates plan ) which I obtained from YES facebook postings.
The Yes Go is the smallest, lightest and fastest personal 4G device for internet on the go. It’s foldable USB connector helps keep it snug in your pocket while its 270° flexi-hinge helps improve reception without sticking out like a sore thumb.
Cash and Carry: RM99
Free Go device + RM100 Yes credit (RM10 x 10 month…s) + Free YESLife + Free YESMail
Always on the go? Have more than one device? Be a roving mobile WiFi hotspot with the Yes Huddle! With the Huddle, you can connect multiple devices to Yes simultaneously or share your connection with up to four friends, all at once! It’s also small enough to fit in your pocket so you can take high speed 4G mobile inter…net with you wherever you go. With the Huddle, high speed mobile internet is literally in the palm of your hand.
Cash and Carry: RM400 (device only)
SPECIAL Launch Promotion: RM1199 (RM50 x 24 months with installment plan) Package include:
+ Free Huddle device
+ RM1199 YES credit (save RM400)
+ Free YESLife
+ Free YESMail
No information yet on exact specifications – of interest will be the Operating System. It’d be great if it is on Android