iPad : ” Dead” and Unable to switch on

Posted on December 10, 2010


Problem :

– Unable to switch on the iPad as if the battery is dead. Tried with the charger plugged in but  still same problem ?
– Continual restart without displaying the homescreen
– An update or restore did not complete and the iPad  is no longer recognized in iTunes.
– iPad  stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.

Solution :

HOLD the sleep/wake button (top right) and the home button (bottom center) for about 10 seconds. If that doesn’t work then try doing the same procedure with it plugged into a power source.

If that doesn’t work then try the following solution, taken  from an Apple support  article:

Place the iPad  into recovery mode and attempt to restore the device again. If iTunes displayed an alert with an error code, see this article before attempting the steps outlined here.

Use the following steps to place your iPad into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.

  1. Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer’s USB port.
  2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPad  to turn off.
    • If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
  3. While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable to iPad, the device should power on.
    Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button until you see the “Connect to iTunes” screen. When this screen appears you can release the Home button:
    Usb cord pointing the iTunes symbol
  5. If necessary, open iTunes. You should see the following “recovery mode” alert: ” ITunes has detected iPad in recovery mode. You must restore it before it can be used with iTunes”
  6. Use iTunes to restore the device.
Posted in: Apple iPAD